Shift Leader: Lead a Winning Team with Flexible Hours

Dunkin'; Meadowbrook Terrace (FL, IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for you and your\nf

Job summary

Dunkin’ is hiring a Shift Leader to guide a busy quick-service team. You’ll lead by example during your shift, ensure guest satisfaction, and help manage prep, inventory, and cash handling.

You’ll train crew members, uphold food safety and brand standards, and step in for the manager when needed. This role offers flexible hours, growth opportunities, and the chance to develop leadership skills in a fast-paced coffee environment.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership experience

Communication skills

Multitasking

Team-first mindset

Customer service

Job description

Dunkin’ is hiring a Shift Leader to guide a busy quick-service team. You’ll lead by example during your shift, ensure guest satisfaction, and help manage prep, inventory, and cash handling.

You’ll train crew members, uphold food safety and brand standards, and step in for the manager when needed. This role offers flexible hours, growth opportunities, and the chance to develop leadership skills in a fast-paced coffee environment.