Shift Leader - Lead a High-Energy Team & Elevate Service

Firehouse Subs; New Braunfels (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Vision insurance

Paid time off

Training

Employee discounts

Flexible schedules

Profit sharing

Referral bonuses

Job summary

Firehouse Subs is seeking a Shift Leader to guide the team through high-energy shifts and support operations in New Braunfels, Texas. You will help ensure guest satisfaction and uphold brand standards in a fast-paced, people-first environment.

The role offers opportunities to develop leadership skills, manage shift execution, and contribute to a positive, safe dining experience for customers and team members alike.

Qualifications

• Experience leading teams in food service or retail.
• Excellent communication and organizational skills.
• Able to stand for long periods and lift up to 50 lbs.
• Open availability 10:30 AM – 9:00 PM; full-time hours (30–40 hrs/week).

Responsibilities

• Lead the team during assigned shifts, ensuring top-tier service and food quality.
• Coach, train, and motivate Crew Members to uphold Firehouse Subs standards.
• Maintain compliance with health, labor, and safety regulations.
• Support General Manager with scheduling, inventory, and shift execution.
• Ensure restaurant cleanliness, safety, and efficiency at all times.
• Help manage food and labor costs and drive sales growth.
• Communicate effectively with team and management.
• Represent Firehouse Subs with professionalism and positivity.

Skills

Leadership

Communication

Customer service

Team coordination

Food service

Job description

Firehouse Subs is seeking a Shift Leader to guide the team through high-energy shifts and support operations in New Braunfels, Texas. You will help ensure guest satisfaction and uphold brand standards in a fast-paced, people-first environment.

The role offers opportunities to develop leadership skills, manage shift execution, and contribute to a positive, safe dining experience for customers and team members alike.