Shift Leader: Lead Fast, Friendly Service & Quality

Baskin-Robbins; Fox Hill (PA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical insurance

Disability insurance

Job summary

Baskin-Robbins in Fox Hill, PA is seeking a Shift Leader to help run daily store operations and deliver the CARE service standard. You will lead the team, ensure fast, friendly service, supervise crew deployment, and work with the General Manager to meet goals. This role offers growth opportunities within the franchise.

Join a team that values leadership and customer satisfaction, with opportunities to develop management skills and advance within the Dunkin/Baskin-Robbins network.

Qualifications

• Shift Leaders impact store operations and customer service.
• Fast, friendly, energetic service and quality control.
• Crew deployment, drive-thru performance, goal setting, and communication of results.
• Be a team player who can jump in wherever needed.

Responsibilities

• Lead the team to deliver CARE service standards.
• Oversee daily operations and ensure smooth shift execution.
• Supervise crew deployment and drive-thru performance.
• Support the General Manager and foster internal growth.

Skills

Leadership

Customer service

Team player

Shift management

Job description

Baskin-Robbins in Fox Hill, PA is seeking a Shift Leader to help run daily store operations and deliver the CARE service standard. You will lead the team, ensure fast, friendly service, supervise crew deployment, and work with the General Manager to meet goals. This role offers growth opportunities within the franchise.

Join a team that values leadership and customer satisfaction, with opportunities to develop management skills and advance within the Dunkin/Baskin-Robbins network.