Shift Leader - Inspire the Team & Guest Joy

Caribou Coffee; Saint Louis Park (MN); On-site; USD 18,000 - 29,000; Full time

Job summary

Caribou Coffee in Saint Louis Park, MN is seeking a Shift Leader to guide daily store operations and staff. You will lead shifts, coach team members, and ensure guest satisfaction while upholding SOPs and brand standards.

The role includes inventory and deposits tasks, promoting a positive culture and supporting the General Manager to hit sales goals. Equal opportunity employer with a focus on teamwork and community.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Demonstrates mastery of the DOING of Team Member with ease, enthusiasm and excellence.
• Lead shifts that focus on team engagement and guest satisfaction with Make Fun Happen.
• Think strategically about maximizing product sales and waste management.
• Demonstrates total store vision and ownership of the store look and feel.
• Communicate clearly and delegate objectives and tasks on the floor.

Skills

Leadership experience

Customer service

Availability

Retail/restaurant experience

Education

High school diploma or GED

Job description

Caribou Coffee in Saint Louis Park, MN is seeking a Shift Leader to guide daily store operations and staff. You will lead shifts, coach team members, and ensure guest satisfaction while upholding SOPs and brand standards.

The role includes inventory and deposits tasks, promoting a positive culture and supporting the General Manager to hit sales goals. Equal opportunity employer with a focus on teamwork and community.