Shift Leader: Inspire Teams & Guest Experience

[NEW]36229 Tracy High McDonald's; Tracy (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

[NEW]36229 Tracy High McDonald's in Tracy, CA is seeking a dedicated Shift Manager to lead crew scheduling, supervise food safety and guest experience, and drive store performance in a fast-paced environment.

This role emphasizes teamwork, training, and strong decision-making; you will mentor crew and managers, ensure operations compliance, and strive for excellent guest service while upholding McDonald's standards.

Qualifications

• Passion for helping and serving others.
• Strong guest service and support focus.
• Ability to communicate effectively and anticipate guest needs.
• Provide solutions and make decisions in a fast-paced environment.
• Certified through McDonald’s Leadership Transitions Class

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Teamwork: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action: Take measures around safety, security, inventory, and profitability.
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results-oriented: Drive and expect a high level of performance from the team.

Skills

Guest service focus

Communication

Problem solving

Leadership certification

Job description

[NEW]36229 Tracy High McDonald's in Tracy, CA is seeking a dedicated Shift Manager to lead crew scheduling, supervise food safety and guest experience, and drive store performance in a fast-paced environment.

This role emphasizes teamwork, training, and strong decision-making; you will mentor crew and managers, ensure operations compliance, and strive for excellent guest service while upholding McDonald's standards.