Shift Leader: Inspire Teams, Elevate Guest Experience

Caribou Coffee; Hamel (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Caribou Coffee in Hamel, Minnesota, is seeking a Shift Leader responsible for the overall leadership and direction of the store. This position includes ensuring team engagement, guest satisfaction, and adherence to operational standards.

The ideal candidate has at least 1 year of leadership experience in a retail or customer service environment, is enthusiastic, and can work a flexible schedule including early mornings, evenings, and weekends. The role also involves coaching Team Members and maintaining a positive work atmosphere.

Qualifications

• At least 1 year of leadership, restaurant, retail, or customer service experience.
• Must be at least 18 years of age.
• Availability to work early mornings, evenings, holidays, and/or weekends.

Responsibilities

• Lead and direct the store team during shifts.
• Coach and develop Team Members.
• Ensure adherence to SOP and quality standards.
• Manage shifts with a focus on team and guest satisfaction.

Skills

Leadership experience

Customer service

Team engagement

Strategic thinking

Effective communication

Education

High school diploma or GED equivalent

Job description

Caribou Coffee in Hamel, Minnesota, is seeking a Shift Leader responsible for the overall leadership and direction of the store. This position includes ensuring team engagement, guest satisfaction, and adherence to operational standards.

The ideal candidate has at least 1 year of leadership experience in a retail or customer service environment, is enthusiastic, and can work a flexible schedule including early mornings, evenings, and weekends. The role also involves coaching Team Members and maintaining a positive work atmosphere.