Shift Leader - Inspire Teams, Drive Service Excellence

NAYA - Burlington; Burlington (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free NAYA meals

Growth opportunities

Job summary

NAYA - Burlington is seeking an experienced Shift Leader to guide a fast-paced team in delivering high-quality Middle Eastern cuisine and excellent guest service. You’ll manage daily operations, uphold standards, and mentor team members in a collaborative environment.

The role reports to the General Manager and offers competitive pay, benefits, and growth opportunities within a people-first restaurant group.

Qualifications

• 2+ years of related leadership experience at a similar caliber concept.
• Strong written and verbal communication skills in English.
• Ability to lead a team, train staff, and drive guest-first service.

Responsibilities

• Drive operational excellence by increasing sales, managing labor and costs.
• Oversee food and beverage preparation to meet recipes and quality standards.
• Manage daily shift schedules and clock-in/out accuracy.

Skills

Leadership

English proficiency

Communication

Time management

Team development

Tools

Gmail

Microsoft Office

Job description

NAYA - Burlington is seeking an experienced Shift Leader to guide a fast-paced team in delivering high-quality Middle Eastern cuisine and excellent guest service. You’ll manage daily operations, uphold standards, and mentor team members in a collaborative environment.

The role reports to the General Manager and offers competitive pay, benefits, and growth opportunities within a people-first restaurant group.