Shift Leader: Inspire Team, Drive Service, Flexible Schedule

Bagel Brands; Johnston (IA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Johnston, IA is seeking a Shift Leader to guide the coffeehouse during your shift in partnership with the General Manager. You will ensure brand standards, product quality, cleanliness, and guest connections while keeping the team energized and on task.

You will train, coach, and develop Team Members, manage tasks, handle cash and safety procedures, and communicate clearly on floor. The role emphasizes ownership, humility, and customer connection to deliver outstanding

Qualifications

• 6+ months in a leadership role or trained and approved to take Shift Leader responsibilities
• Flexible availability: able to work different days/times/shifts as business needs change
• Must be at least 18 years of age

Responsibilities

• Demonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellence
• Leads shifts with energy and keeps the team engaged and on track
• Optimizes product sales while managing waste and maintaining a welcoming environment
• Knows the day's deployment and roles, communicating clearly on the floor
• Reads team needs, prioritizes shifts, and delegates objectives accordingly
• Owns the current shift and ensures a smooth hand-off to the next shift
• Ensures SOPs, cash handling, and store safety and security are followed
• Coaches and trains the team on role responsibilities, product knowledge, promotions, and recipe prep

Skills

Leadership experience

Flexible availability

Age 18+

Education

High school diploma or GED

Job description

Caribou Coffee in Johnston, IA is seeking a Shift Leader to guide the coffeehouse during your shift in partnership with the General Manager. You will ensure brand standards, product quality, cleanliness, and guest connections while keeping the team energized and on task.

You will train, coach, and develop Team Members, manage tasks, handle cash and safety procedures, and communicate clearly on floor. The role emphasizes ownership, humility, and customer connection to deliver outstanding