Shift Leader: Inspire Crew & Elevate Guest Experience

Dunkin' | J&G Donuts Inc

Massachusetts

On-site

USD 22,000 - 26,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Dental insurance
Growth opportunities
Competitive wages

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members across shifts, ensuring brand standards and a positive guest experience. You will set goals, assign tasks, and motivate the team while delivering timely feedback.

The role offers a fast-paced environment with opportunities for growth within the company, and compensation starts at $16.50 per hour plus tips, reflecting Massachusetts market rates.

Qualifications

  • Coaching crew members to perform to brand standards.
  • Lead by example to deliver friendly guest experiences.

Responsibilities

  • Coach Crew Members throughout shifts to meet Brand standards and guest satisfaction.
  • Set goals, assign tasks, and motivate team while providing timely feedback.

Skills

Coaching
Leadership
Guest experience
Feedback

Job description

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members across shifts, ensuring brand standards and a positive guest experience. You will set goals, assign tasks, and motivate the team while delivering timely feedback.

The role offers a fast-paced environment with opportunities for growth within the company, and compensation starts at $16.50 per hour plus tips, reflecting Massachusetts market rates.

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