Shift Leader — Inspire a High-Energy Coffee Team

Bagel Brands; Delano (CA); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Job summary

Caribou Coffee in Delano, MN is seeking a Shift Leader to oversee the coffeehouse operations in partnership with the GM/AGM. You’ll ensure brand standards, guest connections, and team performance during each shift.

Lead with energy, coach staff on responsibilities and product knowledge, manage tasks, and uphold safety and quality. This role supports a positive, inclusive cafe culture and aims to deliver exceptional experiences to every guest.

Qualifications

• At least 6 months of leadership experience.
• Flexible availability required.
• May work varied days/times as business needs require.
• Must be at least 18 years old.

Responsibilities

• Demonstrates mastery of Team Member responsibilities with confidence and enthusiasm.
• Leads shifts with energy and keeps the team engaged and on track.
• Optimizes product sales while managing waste and maintaining a clean, inviting environment.
• Knows the day's deployment and communicates clearly on the floor.
• Delegates objectives and tasks to the shift as priorities change.
• Owns the shift and ensures a smooth hand-off to the next team.
• Upholds SOPs, cash handling, and store safety and security.
• Coaches and trains the team on role responsibilities, product knowledge, and promotions.
• Performs administrative tasks including deposits and inventory as needed.
• Develops Team Members through coaching and feedback.

Skills

Leadership experience

Flexible availability

Shift leadership

Customer service

Education

High school diploma or GED

Job description

Caribou Coffee in Delano, MN is seeking a Shift Leader to oversee the coffeehouse operations in partnership with the GM/AGM. You’ll ensure brand standards, guest connections, and team performance during each shift.

Lead with energy, coach staff on responsibilities and product knowledge, manage tasks, and uphold safety and quality. This role supports a positive, inclusive cafe culture and aims to deliver exceptional experiences to every guest.