Shift Leader: Inspire a Fast-Paced Subs Team

6056 Jersey Mike's Little Creek; Norfolk (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Jersey Mike's Subs in Norfolk, VA is seeking a Shift Leader to support the management team in daily operations and to uphold Jersey Mike’s commitment to outstanding customer service and quality.

You will coach a 2–5 person crew, handle cash, ensure food safety, open/close the store, and maintain cleanliness in a fast-paced environment. Applicants must be 18+ and have reliable transportation.

Qualifications

• High school degree or equivalent.
• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coaching staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Cash handling.
• Following the Learning Management System Training Program.
• Developing others for career growth.
• Enforcing policies and procedures.
• Participating in local and national marketing initiatives.
• Building sales.
• Maintaining the cleanliness and proper sanitation practices in the establishment.
• Being certified in all four positions of the restaurant.
• Effective communication.
• Having a sense of urgency.

Skills

Customer service

Leadership

Coaching

Teamwork

Education

High school diploma or equivalent

Job description

Jersey Mike's Subs in Norfolk, VA is seeking a Shift Leader to support the management team in daily operations and to uphold Jersey Mike’s commitment to outstanding customer service and quality.

You will coach a 2–5 person crew, handle cash, ensure food safety, open/close the store, and maintain cleanliness in a fast-paced environment. Applicants must be 18+ and have reliable transportation.