Shift Leader: Ignite Fast, Friendly Service & Team Growth

Baskin-Robbins; Scranton (Lackawanna County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive weekly pay

Paid time off

Employee meals

Health insurance

Job summary

Dunkin' Donuts franchisee in Scranton, PA is seeking a Shift Leader to guide daily operations and support the General Manager. You will coach team members to deliver fast, friendly service and uphold quality standards.

Responsibilities include staffing, drive-thru performance, and achieving daily goals while fostering a collaborative team environment. Excellent communication and a proactive attitude are essential.

Qualifications

• Strong leadership and team-management abilities.
• Customer-focused service and problem-solving skills.
• Clear communication with team and supervisors.

Responsibilities

• Lead store shift operations and ensure smooth customer flow.
• Support the General Manager and mentor team members.
• Maintain product quality and timely drive-thru service.

Skills

Leadership

Customer service

Communication

Job description

Dunkin' Donuts franchisee in Scranton, PA is seeking a Shift Leader to guide daily operations and support the General Manager. You will coach team members to deliver fast, friendly service and uphold quality standards.

Responsibilities include staffing, drive-thru performance, and achieving daily goals while fostering a collaborative team environment. Excellent communication and a proactive attitude are essential.