Shift Leader: Drive Fast Service & Team Growth

Baskin-Robbins; Dunmore (Lackawanna County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical insurance

Life insurance

Job summary

Dunkin' Donuts in Dunmore, PA is seeking a Shift Leader who drives store operations and delivers the CARE standard. You will ensure fast, friendly service, quality control, and effective crew deployment while supporting the General Manager.

This role develops your leadership skills and provides a path toward management. You will lead a team, motivate staff, and help meet store goals. Franchisee-owned operation, offering competitive pay and benefits.

Qualifications

• Experience leading a store shift and managing a team.
• Strong customer service focus and willingness to be flexible.
• Able to deploy crew and monitor performance.

Responsibilities

• Lead a store shift and ensure fast, friendly service.
• Oversee crew deployment and drive-thru performance.
• Maintain quality control of products and coffee.
• Collaborate with General Manager and nurture talent.
• Communicate results and help achieve goals.
• Uphold CARE standards for customers.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

Dunkin' Donuts in Dunmore, PA is seeking a Shift Leader who drives store operations and delivers the CARE standard. You will ensure fast, friendly service, quality control, and effective crew deployment while supporting the General Manager.

This role develops your leadership skills and provides a path toward management. You will lead a team, motivate staff, and help meet store goals. Franchisee-owned operation, offering competitive pay and benefits.