Shift Leader: Drive Fast, Friendly Service & Ops

Baskin-Robbins; Palmerton (Carbon County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical and Dental Insurance

Job summary

Dunkin' Donuts in Palmerton, PA is seeking a Shift Leader to help run daily store operations and ensure every guest receives CARE—Customers Are Really Everything—service. You will lead the team, oversee shift activities, and help maintain quality and speed of service.

This role offers growth opportunities within a dynamic franchise environment. We value energetic leaders who can deploy staff, manage time, and support the General Manager.

Qualifications

• Strong customer service and communication skills.
• Ability to lead a team and delegate tasks.
• Flexible schedule and willingness to work weekends/holidays.

Responsibilities

• Oversee shift operations and ensure smooth store flow.
• Maintain product quality and service standards.
• Monitor drive-thru performance and staffing levels.
• Coach and motivate team members to deliver CARE service.

Skills

Leadership

Customer service

Teamwork

Job description

Dunkin' Donuts in Palmerton, PA is seeking a Shift Leader to help run daily store operations and ensure every guest receives CARE—Customers Are Really Everything—service. You will lead the team, oversee shift activities, and help maintain quality and speed of service.

This role offers growth opportunities within a dynamic franchise environment. We value energetic leaders who can deploy staff, manage time, and support the General Manager.