Shift Leader - Ice Cream Shop & Team Coach

Gelati Celesti, Llc; Virginia Beach (VA); Presencial; USD 22.000 - 26.000; A tiempo parcial

Descripción de la vacante

Gelati Celesti, Llc in Virginia Beach is seeking a part-time Shift Leader to guide store operations when management isn't present. You will lead a small team, ensure product quality, and deliver warm, friendly service.

This role offers year-round opportunities and requires opening and closing availability, with a competitive hourly wage. You will set the tone for the shift, coach staff in the moment, handle inventory, food safety, and guest concerns, while upholding our culture of joy with every

Formación

• 1 year of management or leadership experience in retail preferred.
• Year-round availability and ability to work opening/closing shifts.
• Reliable transportation and physical ability to stand and move during shifts.

Responsabilidades

• Leading, motivating, and supporting your team during each shift
• Modeling and communicating our culture: setting a positive tone, giving in-the-moment feedback
• Ordering product and maintaining accurate inventory
• Enforcing food safety regulations and health standards in a clean, organized work area
• Maintaining an effective and positive environment while staying current on changes, new menu items, and procedures
• Delivering supreme customer service and resolving customer concerns with care

Conocimientos

Retail leadership

Customer service

Team supervision

Shift management

Descripción del empleo

Gelati Celesti, Llc in Virginia Beach is seeking a part-time Shift Leader to guide store operations when management isn't present. You will lead a small team, ensure product quality, and deliver warm, friendly service.

This role offers year-round opportunities and requires opening and closing availability, with a competitive hourly wage. You will set the tone for the shift, coach staff in the moment, handle inventory, food safety, and guest concerns, while upholding our culture of joy with every