Shift Leader - Hospitality Team Coach & Growth

United Premium Brands; Muncie (IN); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Tips

Medical insurance

Dental insurance

Vision insurance

Paid training

Paid time off

Flexible hours

Employee discounts

Growth opportunities

Job summary

Tropical Smoothie Café in Muncie, IN is hiring a Café Shift Lead to help coach crew members and deliver outstanding guest service. You will lead a small team (2–5) per shift, ensure product and service standards, and collaborate with the General Manager to uphold our brand culture.

Enjoy flexible hours, competitive pay, and benefits after training while growing with a vibrant, health-focused brand that emphasizes teamwork and delicious, tropical-inspired beverages.

Qualifications

• Motivated individuals with a strong work ethic and positive attitude.
• Leads by example and fosters teamwork among crew members.
• Excellent communication and interpersonal skills with customers and coworkers.
• Ability to follow safety precautions when preparing food and beverages.
• Ability to supervise a crew of 2–5 people per shift.

Responsibilities

• Deliver the ultimate guest service experience with strong customer service skills.
• Communicate concise details about Tropical Smoothie Café products to guests.
• Maintain product and guest service standards.
• Foster teamwork and assist in developing team members.
• Prepare orders in a timely and accurate manner.
• Work well with crew members and managers.
• Maintain cleanliness and proper sanitation practices.

Skills

Strong work ethic

Leadership

Team player

Communication

Customer service

Safety awareness

Shift leadership

Crew supervision

Job description

Tropical Smoothie Café in Muncie, IN is hiring a Café Shift Lead to help coach crew members and deliver outstanding guest service. You will lead a small team (2–5) per shift, ensure product and service standards, and collaborate with the General Manager to uphold our brand culture.

Enjoy flexible hours, competitive pay, and benefits after training while growing with a vibrant, health-focused brand that emphasizes teamwork and delicious, tropical-inspired beverages.