Shift Leader: Hospitality Ops, Team Growth & Impact

Shake Shack; New York (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off/Sick Time

Paid Parental Leave

Employer Assistance Program (EAP)

Commuter Benefits

Shake Shack Meal Discounts

Charitable opportunities to give back

Career development opportunities

Job summary

Shake Shack in New York, NY is seeking an hourly Team Leader to manage shift flow, direct team members, and uphold safety, cleanliness, quality, and speed. You will help build a high-performing team of hourly Team Members and may assist with purchasing, receiving, and inventory tasks.

Participation in interviews and employee relations is also part of the role. The position emphasizes hands-on mentorship, training, and growth within a fast-paced hospitality environment, with competitive hourly

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership

Food Safety Certification

Problem solving

Communication skills

Job description

Shake Shack in New York, NY is seeking an hourly Team Leader to manage shift flow, direct team members, and uphold safety, cleanliness, quality, and speed. You will help build a high-performing team of hourly Team Members and may assist with purchasing, receiving, and inventory tasks.

Participation in interviews and employee relations is also part of the role. The position emphasizes hands-on mentorship, training, and growth within a fast-paced hospitality environment, with competitive hourly