Shift Leader: Elevate Guest Experience & Lead the Team

Sweetgreen; Cary (NC); Presencial; USD 34.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tips

Competitive wages

Growth path

Health benefits

Paid time off

Free meal

401(k)

Sweetgreen merch shop

Descripción de la vacante

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, uphold safety and quality, and drive customer-focused service. You will lead with energy, accountability, and a commitment to building healthier communities through real food.

Ideal candidates bring 1+ year of supervisory experience in fast-paced settings, a passion for hospitality, and the ability to develop a positive team culture while ensuring smooth service across shifts.

Formación

• Experience leading teams in fast-paced environments such as restaurants, retail, or hospitality.
• Strong hospitality mindset and customer service focus.
• Ability to coach and develop team members to raise service and food quality.

Responsabilidades

• Lead shifts with a hospitality-first mindset to welcome and listen to guests.
• Manage pace, priorities, and execution across the dining floor to keep service smooth.
• Jump in across stations to demonstrate performance and teamwork in real time.
• Coach team members to elevate service, food quality, and operational standards.
• Uphold food safety, cleanliness, and organization throughout each shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during peak periods.

Conocimientos

Leadership

Hospitality

Team Supervision

Operations

Descripción del empleo

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, uphold safety and quality, and drive customer-focused service. You will lead with energy, accountability, and a commitment to building healthier communities through real food.

Ideal candidates bring 1+ year of supervisory experience in fast-paced settings, a passion for hospitality, and the ability to develop a positive team culture while ensuring smooth service across shifts.