Shift Leader: High-Impact QSR Ops & Team Coach

Burger King Newburgh; City of Newburgh (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive salary / hourly package

Performance bonuses (if applicable)

Paid training and development

Job summary

XHANI LLC is seeking a hands‑on Manager to lead restaurant operations for Burger King in Newburgh. The role focuses on driving sales, labor control, food cost management, cleanliness, and guest satisfaction on assigned shifts.

The ideal candidate brings QSR leadership experience, the ability to coach teams, and a track record of achieving performance targets while maintaining a positive culture.

Qualifications

• 2+ years QSR management experience
• High school diploma required
• Experience managing teams of 15–30 employees
• Open availability preferred

Responsibilities

• Lead shifts and ensure operational execution
• Coach and train crew members
• Conduct onboarding and performance conversations
• Maintain positive team culture
• Maintain food safety compliance
• Ensure speed of service and guest satisfaction
• Conduct line checks and restaurant walks
• Manage labor targets
• Control food and paper costs
• Reduce waste
• Build schedules based on forecasted demand
• Monitor attendance and labor efficiency
• Support hiring and retention
• Inventory counts
• Cash controls and deposits
• Daily reporting
• Invoice receiving and operational follow‑up

Skills

QSR leadership

P&L fundamentals

Team coaching

Hiring & development

Staff scheduling

Staff management

Open availability

Education

High school diploma

Tools

POS systems

Labor management tools

Job description

XHANI LLC is seeking a hands‑on Manager to lead restaurant operations for Burger King in Newburgh. The role focuses on driving sales, labor control, food cost management, cleanliness, and guest satisfaction on assigned shifts.

The ideal candidate brings QSR leadership experience, the ability to coach teams, and a track record of achieving performance targets while maintaining a positive culture.