Shift Leader Harding Blvd

Highland Road Smoothie; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Opportunities

Flexible Scheduling

Career Opportunities

Referral Program

Job summary

A leading smoothie shop is seeking a Shift Lead to inspire and guide team members and guests towards achieving their fitness and nutrition goals. In this role, you'll oversee operations, ensuring exceptional service and adherence to standards, while fostering a positive team environment. With flexible scheduling and opportunities for growth, this is a perfect role for someone who is enthusiastic about health and wellness.

Qualifications

• Ability to lead in a fast-paced environment.
• Demonstrates a 'Guest comes first' attitude.
• Willing to take on new tasks.

Responsibilities

• Ensures deployment maps are used and Team Members understand their stations for operations.
• Supports company standards for marketing and brand identity.
• Responsible for product and guest service experience.

Skills

Leadership

Time Management

Customer Service

Job description

Job Purpose: Shift Leads serve as the Team Leader. They help Guests meet their fitness and nutrition goals by assisting them in selecting smoothies and retail products that inspire a healthy and active lifestyle. Additionally, they provide guidance to Team Members when General Managers are not present.

Benefits:

• Weekly Pay
• Bonus Opportunities
• Flexible Scheduling
• Career Opportunities
• Referral Program

Duties and Responsibilities:

• Delegation: Ensures deployment maps are used and all Team Members understand their stations to maintain efficient store operations. Assists in Team Member management during scheduled shifts.
• Drive For Results: Supports and adheres to company standards for operations, marketing/communications, and brand identity. Encourages Team Members on shift to exceed goals and complete all checklist tasks.
• Ethics and Values: Lives and promotes the culture, values, vision, and mission of Smoothie King. Exemplifies operational standards when completing tasks around the store.
• Guest Focus: Responsible for product and Guest Service experience. Ensures Guests' purposes are met when smoothies are ordered. Greets and engages with Guests to provide a friendly experience. Demonstrates a "Guest comes first" attitude.
• Self-Development: Willing to take on new tasks outside of their role.
• Time Management: Shows up on time for work. Discusses checklist tasks with Team Members that need to be completed during the shift.

Essential Job Functions:

• Ability to lead both by example and direction in a fast-paced environment.
• Ability to keep the store clean and follow food safety regulations.