Shift Leader — Hands-On Growth & Team Impact

Five Guys logo; San Antonio (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Five Guys in San Antonio, TX is seeking a Shift Leader to drive operations and lead by example on busy shifts. You’ll work side-by-side with your team and ensure every guest walks out impressed with fast, accurate service.

Lead multiple stations—cashier, grill, prep, fries, dining room—while coaching crew and training new members. Maintain safety and brand standards throughout the shift.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Communication

Teamwork

Decision making

POS systems

Basic math

Tools

POS systems

Job description

Five Guys in San Antonio, TX is seeking a Shift Leader to drive operations and lead by example on busy shifts. You’ll work side-by-side with your team and ensure every guest walks out impressed with fast, accurate service.

Lead multiple stations—cashier, grill, prep, fries, dining room—while coaching crew and training new members. Maintain safety and brand standards throughout the shift.