Shift Leader: Guide Baristas to Deliver Amazing Coffee

Brandon Coffee LLC; Florida; On-site; USD 28,000 - 36,000; Full time

Job summary

Scooter’s Coffee in the United States is seeking a Shift Leader to direct an efficient workflow and assist the Store Manager in a variety of store operations duties.

This role serves as a barista role model, leads the team during shifts, ensures brand beverage quality, maintains speed of service, and upholds health, safety and sanitation guidelines. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs.

Responsibilities

• Ensure consistent, quality customer experience by executing recipes and leading the team in delivering 'Amazing' service.
• Maintain speed of service during high-volume periods by leading an efficient team and anticipating customer needs.
• Assist Store Manager in onboarding and training new team members.
• Develop effective working relationships with team members, identifying individual motivation factors.
• Proactively seek opportunities to increase individual and team sales.
• Handle cash, operate POS, and follow procedures accurately.
• Ensure team members follow all health, safety, and sanitation guidelines.
• Serve as a keyholder, following all opening and closing procedures.
• Demonstrate punctuality, dependability, and adaptability.
• Assist Store Manager with administrative duties as requested.

Job description

Scooter’s Coffee in the United States is seeking a Shift Leader to direct an efficient workflow and assist the Store Manager in a variety of store operations duties.

This role serves as a barista role model, leads the team during shifts, ensures brand beverage quality, maintains speed of service, and upholds health, safety and sanitation guidelines. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs.