Shift Leader - Flexible Hours & Growth

Scooter's Coffee, LLC; Ottumwa (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free drink

Coffee tee

Discounts off-duty

Cash tips

Upward mobility

Flexible scheduling

No late nights

Job summary

Scooter's Coffee, LLC is seeking a Shift Leader to direct workflow and support the Store Manager in daily operations. The role models barista duties and leads the team when leadership is unavailable. You’ll uphold our core values and deliver an exceptional customer experience.

Establish a positive, fast-paced environment with a focus on teamwork, training, and efficient service. This role offers growth opportunities and a dynamic store culture within our expanding brand.

Qualifications

• Passion for people and leading a team.
• Ability to teach and guide others in brand standards.
• Strong communication and problem-solving under pressure.
• Willingness to maintain high customer service quality.

Responsibilities

• Direct workflow and assist Store Manager in operations.
• Lead team to deliver Scooter’s “Amazing” customer service.
• Onboard and train new team members.
• Maintain speed of service during busy periods.
• Ensure health, safety, and sanitation guidelines are followed.
• Serve as keyholder for opening/closing procedures.

Skills

People focus

Leadership

Brand consistency

Time management

Team communication

Customer service

Job description

Scooter's Coffee, LLC is seeking a Shift Leader to direct workflow and support the Store Manager in daily operations. The role models barista duties and leads the team when leadership is unavailable. You’ll uphold our core values and deliver an exceptional customer experience.

Establish a positive, fast-paced environment with a focus on teamwork, training, and efficient service. This role offers growth opportunities and a dynamic store culture within our expanding brand.