Shift Lead: Grow with a Fast-Paced Café Team

Scooter's Coffee, LLC; Maquoketa (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free drink per shift

Free Scooters Coffee t-shirt

Discounts off-duty

Cash tips

Upward mobility

Flexible scheduling

No late nights

Job summary

Scooter’s Coffee is seeking a Shift Leader to guide daily operations and support the Store Manager, ensuring smooth tasks and outstanding guest experiences. You’ll model barista responsibilities, lead by example, and step in when leadership is unavailable to keep the team aligned with brand standards.

Join a culture built on integrity, teamwork, and courage, with opportunities for growth, flexible scheduling, and a fast-paced but friendly environment where every shift matters.

Qualifications

• Passion for people and guest experience.
• Willingness to master brand recipes and techniques.
• Energetic, fast-paced, flexible work style.
• Ability to work cooperatively in a team environment.
• Ability to teach others and communicate effectively.
• Strong problem-solving skills and attention to detail.
• Desire to take on a leadership role in a growing company.

Responsibilities

• Direct an efficient workflow and lead the team in delivering the brand’s customer service experience.
• Maintain speed of service during high-volume periods and manage team workflow.
• Assist the Store Manager in onboarding and training new team members.
• Develop effective working relationships and identify motivation factors.
• Proactively seek opportunities to increase individual and team sales.
• Understand cash handling, POS operations, and procedures accurately.
• Ensure health, safety, and sanitation guidelines are followed.
• Serve as a keyholder and perform opening/closing procedures.
• Demonstrate punctuality, dependability, and adaptability.
• Assist Store Manager with administrative duties.

Skills

Leadership

Teamwork

Communication

Problem-solving

Customer service

Time management

Attention to detail

Tools

POS system

Job description

Scooter’s Coffee is seeking a Shift Leader to guide daily operations and support the Store Manager, ensuring smooth tasks and outstanding guest experiences. You’ll model barista responsibilities, lead by example, and step in when leadership is unavailable to keep the team aligned with brand standards.

Join a culture built on integrity, teamwork, and courage, with opportunities for growth, flexible scheduling, and a fast-paced but friendly environment where every shift matters.