Shift Leader - Craft Coffee & Team Growth

Starbucks Corp.; Post Falls (ID); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition coverage

Paid time off

401(k) with employer match

Stock program

Job summary

Starbucks Coffee Company in the United States invites a shift supervisor to lead daily operations, ensure quality beverages and food, and create a welcoming space for the community.

You will coach team members, delegate tasks, maintain store policies, handle cash, and uphold safety while working flexible hours, including mornings, evenings, weekends, and holidays; this role emphasizes guest satisfaction and teamwork.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to learn quickly.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.

Responsibilities

• Lead shift operations and maintain quality beverages and food products.
• Coach and develop team members to meet store standards.
• Ensure adherence to store policies, cash handling, and safety procedures.
• Create a welcoming environment for customers and the community.
• Support scheduling and task delegation among staff.
• Uphold company standards and guest satisfaction during all shifts.

Skills

Customer service

Team leadership

Communication

Retail environment knowledge

Interpersonal skills

Cash handling

Attendance reliability

Flexibility

Job description

Starbucks Coffee Company in the United States invites a shift supervisor to lead daily operations, ensure quality beverages and food, and create a welcoming space for the community.

You will coach team members, delegate tasks, maintain store policies, handle cash, and uphold safety while working flexible hours, including mornings, evenings, weekends, and holidays; this role emphasizes guest satisfaction and teamwork.