Shift Leader: Guests, Team & Ops Champion

AB InBev Group; Roseland (VA); Presencial; USD 52 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Free Beer

401(k) Retirement Savings

Resumo da oferta

Anheuser-Busch is seeking a Salary Shift Lead to provide hands-on leadership for daily pub operations with a focus on People & Guest Experience, Operational Excellence, and Business Accountability. You will lead from the floor, develop the team, and ensure consistent service and standards to position each shift for success.

The role requires 3+ years in hospitality and 1+ year in management, with strong communication and problem-solving skills. Schedule includes nights, weekends, holidays.

Qualificações

• High School Diploma or equivalent required.
• 3+ years of experience in restaurants, brewpubs, bars, hospitality, or similar service environment.
• 1+ years of management experience in restaurants, brewpubs, bars, hospitality, or similar service environment.
• Ability to lead, coach, and provide direction to employees in a fast-paced environment.
• Strong communication, organization, and problem-solving skills are important.
• Ability to balance guest, employee, and business needs while maintaining operational standards.
• Comfortable working with point-of-sale, scheduling, timekeeping, and other operational systems.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Must meet applicable requirements for responsible alcohol service.

Responsabilidades

• Lead by example with visible, hands-on leadership during each shift.
• Provide a welcoming and consistent guest and team experience.
• Lead server training and ongoing coaching.
• Oversee pre- and post-shift communication of priorities.
• Support new-hire onboarding and integration into daily operations.
• Contribute to private and signature events and pub programming.
• Maintain teamwork, professionalism, accountability, and effective communication.

Conhecimentos

Leadership

Communication

Problem-solving

Organization

Coaching

Flexibility

Formação académica

High School Diploma

Ferramentas

Point-of-Sale (POS)

Descrição da oferta de emprego

Anheuser-Busch is seeking a Salary Shift Lead to provide hands-on leadership for daily pub operations with a focus on People & Guest Experience, Operational Excellence, and Business Accountability. You will lead from the floor, develop the team, and ensure consistent service and standards to position each shift for success.

The role requires 3+ years in hospitality and 1+ year in management, with strong communication and problem-solving skills. Schedule includes nights, weekends, holidays.