Shift Leader: Guest Service & Operations Coach

Taco Bell; Quakertown (Bucks County); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular fast-food chain in Quakertown is seeking a Shift Manager to oversee daily operations and ensure outstanding customer service. The role involves driving service excellence, maintaining product quality standards, and conducting food safety audits. The ideal candidate will assist in managing cash procedures and provide training to crew members. Experience in customer service and food preparation is essential. This hourly position requires a commitment to team success and operational excellence.

Qualifications

• Experience in food preparation and customer service roles.
• Ability to conduct food safety audits.
• Capable of providing training and feedback to crew.

Responsibilities

• Assist in day-to-day operations and administrative tasks.
• Drive customer service excellence and product quality.
• Conduct inventory and monitor adherence to company standards.

Skills

Customer service excellence

Food safety knowledge

Inventory management

Team coaching

Job description

A popular fast-food chain in Quakertown is seeking a Shift Manager to oversee daily operations and ensure outstanding customer service. The role involves driving service excellence, maintaining product quality standards, and conducting food safety audits. The ideal candidate will assist in managing cash procedures and provide training to crew members. Experience in customer service and food preparation is essential. This hourly position requires a commitment to team success and operational excellence.