Shift Leader: Guest Service & Operations Coach

Taco Bell; Exeter Township (Berks County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading fast-food chain in Exeter Township is seeking a Shift Manager to assist in managing operational tasks, focusing on customer satisfaction, and maintaining food safety. The Shift Manager will ensure high service delivery standards, conduct inventory audits, and provide coaching to crew members. Candidates should possess strong leadership skills and knowledge of food service operations. This role is crucial for maintaining restaurant standards during management's absence.

Qualifications

• Experience in a fast-paced food service environment.
• Strong knowledge of customer service principles.
• Ability to conduct food safety audits.

Responsibilities

• Assist management in operational tasks within the restaurant.
• Maintain product and facility specifications.
• Monitor team performance and provide feedback.
• Conduct daily inventory and food safety audits.

Skills

Customer service excellence

Food safety knowledge

Inventory management

Training ability

Job description

A leading fast-food chain in Exeter Township is seeking a Shift Manager to assist in managing operational tasks, focusing on customer satisfaction, and maintaining food safety. The Shift Manager will ensure high service delivery standards, conduct inventory audits, and provide coaching to crew members. Candidates should possess strong leadership skills and knowledge of food service operations. This role is crucial for maintaining restaurant standards during management's absence.