Shift Leader - Guest Service & Training Coach

Taco Bell; Aston Township (PA); On-site; USD 35,000 - 45,000; Full time

Job summary

A popular fast-food chain is seeking a Shift Manager to assist with operational tasks and uphold customer service excellence. Responsibilities include overseeing crew training, conducting inventory and food safety audits, and ensuring adherence to quality standards. The Shift Manager will provide hands-on coaching and monitoring of service speed to maintain operational efficiency. Ideal candidates should demonstrate strong leadership in a fast-paced environment.

Qualifications

• Ability to drive customer satisfaction and maintain service standards.
• Experience in food safety and operational processes.
• Strong coaching and training skills for crew members.

Responsibilities

• Assist management with administrative and operational tasks.
• Ensure fast, accurate service and quality standards.
• Conduct daily inventory and food safety audits.

Job description

A popular fast-food chain is seeking a Shift Manager to assist with operational tasks and uphold customer service excellence. Responsibilities include overseeing crew training, conducting inventory and food safety audits, and ensuring adherence to quality standards. The Shift Manager will provide hands-on coaching and monitoring of service speed to maintain operational efficiency. Ideal candidates should demonstrate strong leadership in a fast-paced environment.