Shift Leader: Guest Service & Operations Coach

Taco Bell; Phoenixville (Chester County); On-site; USD 20,664 - 27,552; Full time

Job summary

A popular fast-food chain is seeking a Shift Manager to assist in managing restaurant operations. This role involves ensuring high standards of customer service, conducting food safety audits, and coaching crew members. The Shift Manager will also handle inventory management and financial tasks, contributing to a smooth operational flow. Ideal candidates will possess strong organizational skills and some experience in food service. This position is essential for maintaining the operational excellence of the restaurant.

Qualifications

• Ability to train and coach crew members effectively.
• Experience in hospitality or food service industry.
• Strong organizational skills for operational tasks.

Responsibilities

• Drive excellence in customer service and maintain company standards.
• Conduct daily inventory and food safety audits.
• Provide coaching and feedback to crew members.
• Handle cash procedures following company protocols.
• Monitor food preparation and order fulfillment.

Skills

Customer service excellence

Food safety knowledge

Inventory management

Team leadership

Job description

A popular fast-food chain is seeking a Shift Manager to assist in managing restaurant operations. This role involves ensuring high standards of customer service, conducting food safety audits, and coaching crew members. The Shift Manager will also handle inventory management and financial tasks, contributing to a smooth operational flow. Ideal candidates will possess strong organizational skills and some experience in food service. This position is essential for maintaining the operational excellence of the restaurant.