Shift Leader: Guest Service & Kitchen Ops

Chicken Salad Chick; Stockbridge, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Chicken Salad Chick in Stockbridge, GA is seeking a Team Leader to assist the General Manager and Assistant Manager in operating the restaurant, delivering a superb guest experience, and maintaining an energizing work environment while helping achieve financial objectives.

Responsibilities include guest service and shift management, training hourly team members, and ensuring compliance with food standards and company procedures.

Qualifications

• Ability to work in a fast-paced environment.
• Clear and professional communication with team members and guests.
• Ability to multitask and manage shifting priorities.
• Excellent attendance and punctuality; reliability.
• Reliable transportation to and from work.
• Completion of formal Shift Leader classes provided by Corporate Training Department.

Responsibilities

• Assist the GM and AM in daily restaurant operations within budget.
• Ensure compliance with food standards and procedures.
• Ensure dining room, service area and kitchen follow CS Chick procedures.
• Train and counsel hourly team members on shift.
• Provide outstanding hospitality and service to guests.
• Coach team members during shifts as needed.
• Maintain personnel records, team member schedules and reports.

Skills

Fast-paced environment

Clear communication

Multitasking

Attendance & punctuality

Reliability

Transportation to work

Shift Leader training

Job description

Chicken Salad Chick in Stockbridge, GA is seeking a Team Leader to assist the General Manager and Assistant Manager in operating the restaurant, delivering a superb guest experience, and maintaining an energizing work environment while helping achieve financial objectives.

Responsibilities include guest service and shift management, training hourly team members, and ensuring compliance with food standards and company procedures.