Shift Leader | Guest Experience & Team Lead

Vitality Bowls Buford; Carlsbad (CA); Sur place; USD 28 000 - 41 000; Plein temps

Résumé du poste

Vitality Bowls Buford is seeking a dedicated team leader to guide daily operations at our Carlsbad location. You will supervise shifts, delegate tasks, and ensure every order is prepared accurately and delivered promptly.

You’ll handle customer concerns with grace, manage cash and deliveries, and support training and performance reviews for staff. Join a fast-paced, friendly team and help maintain high sanitation standards while fostering a positive guest experience and efficient service during

Qualifications

• Experience leading a team in a fast-paced restaurant.
• Ability to handle cash and refunds.
• Stand for long periods and maintain urgency.
• Positive attitude and willingness to work with others.
• Leadership abilities and conflict resolution.

Responsabilités

• Lead the team to ensure accuracy and timely service.
• Manage shifts and delegate tasks.
• Deliver exemplary customer service and handle complaints politely.
• Accept deliveries and manage inventory accuracy.
• Communicate inventory status with managers about stock levels.
• Oversee cash handling and nightly petty cash.
• Restock the front of house and kitchen areas.
• Ensure sanitation and safety guidelines are followed.
• Attend management meetings and assist with training.

Connaissances

Leadership

Customer service

Inventory management

POS handling

Cash handling

Scheduling

Team management

Outils

POS system

Description du poste

Vitality Bowls Buford is seeking a dedicated team leader to guide daily operations at our Carlsbad location. You will supervise shifts, delegate tasks, and ensure every order is prepared accurately and delivered promptly.

You’ll handle customer concerns with grace, manage cash and deliveries, and support training and performance reviews for staff. Join a fast-paced, friendly team and help maintain high sanitation standards while fostering a positive guest experience and efficient service during