A leading fast-food restaurant in West Virginia is seeking a responsible and experienced Shift Lead to oversee operations during designated shifts. The Shift Lead will supervise team activities, ensure excellent customer service, and train new employees while handling inquiries. This role demands strong leadership skills and the ability to handle multiple tasks efficiently in a fast-paced environment.
Qualifications
Prior experience in a fast-paced restaurant or retail environment.
Strong leadership and communication skills.
Ability to work well under pressure and handle multiple tasks simultaneously.
Flexibility to work various shifts, including evenings and weekends.
Responsibilities
Supervise and coordinate the activities of team members.
Ensure excellent customer service is provided at all times.
Train new employees and provide ongoing coaching and support.
Handle customer inquiries and resolve any issues that may arise.
Maintain a clean and organized work environment.
Assist with inventory management and ordering supplies.
Skills
Leadership
Communication
Customer Service
Multitasking
Job description
A leading fast-food restaurant in West Virginia is seeking a responsible and experienced Shift Lead to oversee operations during designated shifts. The Shift Lead will supervise team activities, ensure excellent customer service, and train new employees while handling inquiries. This role demands strong leadership skills and the ability to handle multiple tasks efficiently in a fast-paced environment.