Shift Leader: Guest Experience & Team Coach

Ontario Trillium Foundation; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Work Directly With A Chick-fil-A Operator

Competitive Pay

Great Workplace Environment

Job summary

Chick-fil-A is hiring a Shift Leader in New York, NY, responsible for assisting with shift management and ensuring a top-notch experience for restaurant guests. This role involves supervising Team Members, maintaining service standards, and addressing guest issues as they arise. A supportive work environment is a hallmark of Chick-fil-A, offering flexible hours, competitive pay, and personal development opportunities under the guidance of an Operator who invests in employee growth.

Qualifications

• Must supervise Team Members and ensure adherence to recipes and procedures.
• Ability to maintain cleanliness and service standards.
• Strong communication skills for addressing guest and team member issues.

Responsibilities

• Assist management with shift management and operations.
• Ensure accurate order preparation and service speed.
• Address guest and team member performance issues.

Job description

Chick-fil-A is hiring a Shift Leader in New York, NY, responsible for assisting with shift management and ensuring a top-notch experience for restaurant guests. This role involves supervising Team Members, maintaining service standards, and addressing guest issues as they arise. A supportive work environment is a hallmark of Chick-fil-A, offering flexible hours, competitive pay, and personal development opportunities under the guidance of an Operator who invests in employee growth.