Shift Lead: Guest Experience & Operations Leader

Chick-fil-A; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Chick-fil-A in New York is looking for a Shift Lead responsible for overseeing daily restaurant operations while ensuring exceptional customer service. The role involves managing team members, ensuring proper shift coverage, and maintaining high standards of food safety and service.

Ideal candidates should have fast food experience, leadership skills, and a commitment to fostering a positive work environment. Join us at Chick-fil-A to deliver quality service and uphold our core values.

Qualifications

• Must be at least 21 years of age.
• At least 1 year of experience in managing or leading employees.

Responsibilities

• Oversee smooth operations during shifts.
• Monitor workflows and troubleshoot issues.
• Train and motivate team members.

Skills

Fast Food Experience

Leadership

Customer Service

Cash Management

Education

GED or High School Diploma

Job description

Chick-fil-A in New York is looking for a Shift Lead responsible for overseeing daily restaurant operations while ensuring exceptional customer service. The role involves managing team members, ensuring proper shift coverage, and maintaining high standards of food safety and service.

Ideal candidates should have fast food experience, leadership skills, and a commitment to fostering a positive work environment. Join us at Chick-fil-A to deliver quality service and uphold our core values.