Shift Leader: Guest Experience & Store Operations

Pilot Company; Matthews (MO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Missouri is seeking a Shift Leader to supervise store operations and staff, delivering outstanding customer service while ensuring the highest standards of quality and safety. You will support store managers, respond to customer needs, and help keep facilities well-maintained and running smoothly.

The ideal candidate has experience in retail operations, strong teamwork, and proficiency with calculators and computers.

Qualifications

• Experience in retail operations required.
• Excellent customer service skills.
• Proficient with calculator and computer.
• Ability to work with a diverse team and interact with hourly team members, vendors, and corporate representatives.
• Flexible schedule including nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and store operations.
• Respond to customer needs and maintain customer-focused culture.
• Assist store managers with tasks to keep facilities running smoothly.
• Ensure store operations align with PFJ's Quality and service standards.

Skills

Customer service

Retail operations

Teamwork

Calculator proficiency

Adaptability

Job description

Pilot Company in Missouri is seeking a Shift Leader to supervise store operations and staff, delivering outstanding customer service while ensuring the highest standards of quality and safety. You will support store managers, respond to customer needs, and help keep facilities well-maintained and running smoothly.

The ideal candidate has experience in retail operations, strong teamwork, and proficiency with calculators and computers.