Guest Services Leader & Shift Supervisor

Pilot Company; Higginsville (MO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Higginsville, MO is seeking a Shift Leader to supervise store staff and oversee daily operations, ensuring high standards of service and store presentation. The ideal candidate will bring strong customer service skills and a proactive work ethic.

The role involves coordinating with team members, supporting managers, and ensuring smooth end-to-end shifts across days, nights, weekends, and holidays.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general operations of the store.
• Respond to customer needs and maintain a customer focus.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Calculator proficiency

Team collaboration

Flexible scheduling

Background check required

Job description

Pilot Company in Higginsville, MO is seeking a Shift Leader to supervise store staff and oversee daily operations, ensuring high standards of service and store presentation. The ideal candidate will bring strong customer service skills and a proactive work ethic.

The role involves coordinating with team members, supporting managers, and ensuring smooth end-to-end shifts across days, nights, weekends, and holidays.