Guest Services Leader — Store Ops & Customer Experience

Pilot Travel Centers LLC.; Richfield Township (OH); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Nationwide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Weekly Pay

Job summary

Pilot Company is hiring a Shift Leader to supervise store staff and daily operations. The ideal candidate brings excellent customer service, a can-do attitude, and a focus on quality and guest satisfaction.

Pay starts between $14.95 and $22.22 per hour. Retail experience, strong math/computer skills, teamwork, and the ability to work nights, days, weekends and holidays are required. Background checks will be conducted.

Qualifications

• Experience in retail operations or equivalent.
• Excellent customer service and a customer-focused attitude.
• Available for a flexible schedule including nights, days, weekends, and holidays.

Responsibilities

• Supervise store employees and daily operations.
• Provide excellent customer service and respond to customer needs.
• Assist store managers with tasks to maintain facilities.
• Ensure knowledge of PFJ's standards for quality and service.

Skills

Retail operations

Customer service

Teamwork

Technology literacy

Flexibility (nights, days, weekends, c

Background check required

Job description

Pilot Company is hiring a Shift Leader to supervise store staff and daily operations. The ideal candidate brings excellent customer service, a can-do attitude, and a focus on quality and guest satisfaction.

Pay starts between $14.95 and $22.22 per hour. Retail experience, strong math/computer skills, teamwork, and the ability to work nights, days, weekends and holidays are required. Background checks will be conducted.