Shift Leader: Guest Experience & Quality

Hardee's; Carteret (NJ); On-site; USD 17,000 - 25,000; Full time

Job summary

Hardee's is seeking a Shift Leader to guide daily restaurant operations and provide exceptional guest service. You will lead a team, ensure food quality and safety, and maintain a clean, welcoming environment for customers.

You will train crew members, follow company policies, and support management in achieving business goals. A flexible schedule and reliable transportation are required to succeed in this role.

Qualifications

• Requires strong guest service orientation and ability to lead a team.
• Ability to train crew and manage daily operations.
• Must understand food safety, sanitation and quality standards.

Responsibilities

• Lead shift to ensure smooth restaurant operations.
• Provide friendly, guest‑oriented service and resolve issues.
• Ensure food quality, safety, cleanliness, and efficient station management.
• Train and mentor crew according to program guides.
• Communicate effectively with management and staff.

Skills

Customer service

Leadership

Communication

Job description

Hardee's is seeking a Shift Leader to guide daily restaurant operations and provide exceptional guest service. You will lead a team, ensure food quality and safety, and maintain a clean, welcoming environment for customers.

You will train crew members, follow company policies, and support management in achieving business goals. A flexible schedule and reliable transportation are required to succeed in this role.