Shift Leader - Lead, Train & Delight Guests

BNE Boddie-Noell Enterprises, Inc.; Hertford (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Paid Training

401K

Vacation, Sick, Bereavement pay

Discounted meals during shift

Medical, Dental, Vision Insurance

Opportunity to advance

Competitive pay

Job summary

Boddie-Noell Enterprises, Inc. seeks a Restaurant Shift Leader for Hardee's to manage shifts, train crew, and uphold quality, service, and cleanliness. You will help drive profitability by maintaining standards and operational efficiency while leading by example in a fast-paced environment.

You will supervise daily restaurant operations, mentor team members, and ensure compliance with safety, sanitation, and company policies. Exceptional leadership and customer service are essential.

Qualifications

• Must be 18 years or older.
• Must be able to lead, recognize, and train successful talent with 1 year of shift management experience.
• Ability to pass background check and drug screen.
• Preferably valid driver’s license.
• Love working in a fast-paced, team-oriented environment.
• Consistent and reliable.
• Cheerful and positive attitude.
• Values teamwork.
• Loves serving and helping others.

Responsibilities

• Supervise shifts and maintain the company standards for quality, service, and cleanliness.
• Train and develop crew under the direction of management.
• Maintain a cooperative, harmonious working relationship with management and crew.
• Assist with crew member duties as needed.
• Conduct crew meetings prior to shift, as needed, to discuss operations procedures, promotions, safety, security, training, etc.
• Manage labor cost to meet company standard.
• Control inventory to meeting company GAP standard.
• Maintain reports and records based on company standards and in compliance with state and federal regulations.
• Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
• Responsible for all cash when in charge of a shift including bank deposits.
• Ensure that cash procedures are followed.
• Ensure personal appearance meets company standard and displays professionalism at all times.
• Ensure all HR, sanitation, safety, and security policies and procedures are recognized and enforced to provide a safe and compliant environment for all when in charge of the shift.
• Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.

Skills

Leadership

Team management

Customer service

Training

Labor cost management

Inventory control

Safety compliance

Problem solving

Job description

Boddie-Noell Enterprises, Inc. seeks a Restaurant Shift Leader for Hardee's to manage shifts, train crew, and uphold quality, service, and cleanliness. You will help drive profitability by maintaining standards and operational efficiency while leading by example in a fast-paced environment.

You will supervise daily restaurant operations, mentor team members, and ensure compliance with safety, sanitation, and company policies. Exceptional leadership and customer service are essential.