Shift Leader: Guest Experience & Ops Champion

NAYA - Oceanside; Oceanside (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free company meals

Growth opportunities

Job summary

A dynamic food service company located in Oceanside, New York, is seeking an experienced leader to oversee store operations. The ideal candidate will drive sales and manage team performance effectively while ensuring the highest standards in guest service and financial management. Responsibilities include hiring, training, and motivating team members, engaging with customers to enhance their experience, and managing cash flow and inventory processes. This role offers competitive pay along with various benefits and growth opportunities.

Qualifications

• 2+ years of related leadership experience at a similar caliber concept.
• Strong written and verbal communication skills; must be proficient in English.
• Able to lift at least 50 pounds regularly and perform extensive walking for 8–10 hours a day.

Responsibilities

• Ensure store profitability by driving sales, controlling labor, and managing costs.
• Hire, train, coach, and evaluate team members.
• Actively engage with guests, building relationships and addressing complaints.

Skills

Leadership

Communication

Time management

Problem-solving

Customer service

Tools

Microsoft Office

Gmail

Job description

A dynamic food service company located in Oceanside, New York, is seeking an experienced leader to oversee store operations. The ideal candidate will drive sales and manage team performance effectively while ensuring the highest standards in guest service and financial management. Responsibilities include hiring, training, and motivating team members, engaging with customers to enhance their experience, and managing cash flow and inventory processes. This role offers competitive pay along with various benefits and growth opportunities.