Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Red Lion (York County); On-site; USD 30,000 - 40,000; Full time

Job summary

Summerwood Corporation is seeking a Shift Manager for their Red Lion restaurant location. This hourly position requires strong customer service skills and involves driving service excellence, conducting food safety audits, and assisting with training crew members.

The Shift Manager will play a key role in maintaining product quality and financial responsibilities while ensuring smooth operations in the absence of management. This is an opportunity to contribute to a dynamic team while upholding company standards.

Qualifications

• Strong customer service skills.
• Ability to conduct food safety audits.
• Experience in training and coaching team members.

Responsibilities

• Drive excellence in customer service and maintain quality standards.
• Conduct daily inventory and participate in cash procedures.
• Provide coaching and feedback to crew on service speed and product quality.

Job description

Summerwood Corporation is seeking a Shift Manager for their Red Lion restaurant location. This hourly position requires strong customer service skills and involves driving service excellence, conducting food safety audits, and assisting with training crew members.

The Shift Manager will play a key role in maintaining product quality and financial responsibilities while ensuring smooth operations in the absence of management. This is an opportunity to contribute to a dynamic team while upholding company standards.