Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Lancaster (Lancaster County); On-site; USD 35,000 - 45,000; Full time

Job summary

Summerwood Corporation in Lancaster, United States is seeking a Shift Manager responsible for assisting management with operational tasks. This role includes driving customer service excellence and ensuring product quality standards are met.

The Shift Manager will help maintain administrative control, conduct safety audits, and provide training and feedback to crew members. It is a hands-on position requiring strong communication skills and dedication to service.

Responsibilities

• Assist management in routine administrative and operational tasks within the restaurant.
• Maintain fast, accurate service and positive guest relations.
• Conduct periodic food safety audits and provide coaching to crew.

Job description

Summerwood Corporation in Lancaster, United States is seeking a Shift Manager responsible for assisting management with operational tasks. This role includes driving customer service excellence and ensuring product quality standards are met.

The Shift Manager will help maintain administrative control, conduct safety audits, and provide training and feedback to crew members. It is a hands-on position requiring strong communication skills and dedication to service.