Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Latrobe (Westmoreland County); On-site; USD 30,000 - 45,000; Full time

Job summary

Summerwood Corporation in Latrobe, PA is looking for a Shift Manager to assist with daily administrative and operational tasks in the restaurant. This role focuses on driving customer service excellence, maintaining food safety standards, and conducting periodic audits.

The Shift Manager will train crew employees and ensure the restaurant operates smoothly, particularly during the opening and closing hours when management is unavailable.

Qualifications

• Ability to drive excellence in customer service and maintain company standards.
• Experience in training and coaching crew employees.
• Familiarity with food safety procedures and cash handling.

Responsibilities

• Assist in routine administrative and operational tasks.
• Maintain fast and accurate service with positive guest relations.
• Conduct daily inventory and food safety audits.

Job description

Summerwood Corporation in Latrobe, PA is looking for a Shift Manager to assist with daily administrative and operational tasks in the restaurant. This role focuses on driving customer service excellence, maintaining food safety standards, and conducting periodic audits.

The Shift Manager will train crew employees and ensure the restaurant operates smoothly, particularly during the opening and closing hours when management is unavailable.