Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Pittsburgh (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Job summary

Summerwood Corporation in Pittsburgh is looking for a Shift Manager to oversee operations, staff training, and customer service. The role involves assisting management in daily tasks and ensuring compliance with food safety standards.

The ideal candidate will facilitate daily audits, manage inventory, and provide feedback to crew, enhancing both customer relations and product quality. Applicants should have a background in customer service and the ability to mentor team members for success.

Qualifications

• Experience in customer service and food safety procedures.
• Ability to train and coach crew members.
• Strong organizational and operational skills.

Responsibilities

• Assist management in routine administrative tasks.
• Drive customer satisfaction and product quality.
• Conduct food safety audits and manage inventory.

Job description

Summerwood Corporation in Pittsburgh is looking for a Shift Manager to oversee operations, staff training, and customer service. The role involves assisting management in daily tasks and ensuring compliance with food safety standards.

The ideal candidate will facilitate daily audits, manage inventory, and provide feedback to crew, enhancing both customer relations and product quality. Applicants should have a background in customer service and the ability to mentor team members for success.