Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Willow Street (PA); On-site; USD 30,000 - 50,000; Part time

Job summary

Summerwood Corporation in Willow Street, Pennsylvania, is seeking a Shift Manager. This hourly position assists management with various administrative and operational tasks within the restaurant, ensuring customer service excellence and compliance with company standards.

The ideal candidate will be responsible for driving customer satisfaction, coordinating crew training, and managing day-to-day operations. Responsibilities include maintaining product quality and conducting food safety audits. A commitment to teamwork and service quality is essential for this role.

Qualifications

• Ability to drive excellence in customer service.
• Experience in conducting food safety audits.
• Skills in inventory management and operational processes.

Responsibilities

• Assist in routine administrative and operational tasks.
• Maintain fast, accurate service and positive guest relations.
• Provide ongoing coaching and feedback to crew employees.

Job description

Summerwood Corporation in Willow Street, Pennsylvania, is seeking a Shift Manager. This hourly position assists management with various administrative and operational tasks within the restaurant, ensuring customer service excellence and compliance with company standards.

The ideal candidate will be responsible for driving customer satisfaction, coordinating crew training, and managing day-to-day operations. Responsibilities include maintaining product quality and conducting food safety audits. A commitment to teamwork and service quality is essential for this role.