Shift Leader - Guest Experience & Operations

West Quality Food Service, Inc.; Horn Lake (MS); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Competitive starting wage

Comprehensive training program

Flexible schedule

401k with company match after one year

Health and Dental Benefits after one?–

Paid Vacations after one year

Promote from within philosophy

Job summary

West Quality KFC/TACO BELL family in Horn Lake, MS seeks an hourly Shift Manager to direct daily operations, lead the restaurant team, and ensure compliance with company standards.

You will uphold food safety, quality, cleanliness, and hospitality while coaching staff, managing guest relations, and overseeing product prep, inventory, and cash policy. Growth opportunities exist within the company.

Qualifications

• Positive, upbeat attitude and strong leadership skills.
• Willingness to take on a new challenge and thrive on being challenged.
• Desire to maintain high standards around food safety, Quality, Cleanliness, and Hospitality.
• Ability to motivate the restaurant team and engage guests.
• Must be at least 18 years old with a valid driver's license.
• Desire to learn and grow.

Responsibilities

• Direct the restaurant team and ensure compliance with company standards.
• Lead the restaurant team in delivering great guest service and managing guest relations.
• Oversee product preparation and inventory management.
• Execute cash handling policies and ensure financial accuracy.
• Maintain high standards of food safety, quality, cleanliness, and hospitality.

Skills

Leadership

Guest service

Food safety

Quality standards

Team motivation

18+ age

Driver's license

Job description

West Quality KFC/TACO BELL family in Horn Lake, MS seeks an hourly Shift Manager to direct daily operations, lead the restaurant team, and ensure compliance with company standards.

You will uphold food safety, quality, cleanliness, and hospitality while coaching staff, managing guest relations, and overseeing product prep, inventory, and cash policy. Growth opportunities exist within the company.