Shift Leader — Guest Experience Champion

Anchor Point Management Group; Manteca (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

Anchor Point Management Group is seeking a Shift Leader in Manteca, CA. The role oversees hourly restaurant operations, drives customer service, and ensures cleanliness and food safety during shifts.

The position requires 18+ years old with some supervisory experience and a flexible schedule. Responsibilities include training staff, handling cash, and maintaining high standards of service and compliance.

Qualifications

• Must be at least 18 years old.
• 6 months in a shift management or supervisory role in a service-related business preferred.
• High school diploma or GED preferred.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Strong verbal and written communication.
• Reliable transportation and punctual attendance.

Responsibilities

• Greet customers and take orders accurately.
• Prepare and package food and drink per standards.
• Operate cash register, process payments, provide change.
• Maintain cleanliness of front and back of house.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations.
• Promote menu items and provide recommendations.
• Manage shifts to ensure fair staff treatment and legal compliance.
• Provide coaching and feedback to team members.
• Address safety concerns and report issues to manager/HR.
• Conduct daily food safety and prep audits and inventory checks.

Skills

Customer service

Communication

Team leadership

Cash handling

Education

High school diploma or GED

Tools

Cash register

Point of Sale (POS)

Job description

Anchor Point Management Group is seeking a Shift Leader in Manteca, CA. The role oversees hourly restaurant operations, drives customer service, and ensures cleanliness and food safety during shifts.

The position requires 18+ years old with some supervisory experience and a flexible schedule. Responsibilities include training staff, handling cash, and maintaining high standards of service and compliance.