Shift Leader — Guest Experience Champion

33226 Eastvale McDonald's; Eastvale (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training opportunities

Employee discounts

Free meals at work

Medical and dental insurance for full-time employees

Job summary

33226 Eastvale McDonald's is seeking a team leader to oversee crew schedules and ensure outstanding guest experiences. Responsibilities include supervising food safety and cleanliness as well as monitoring safety, security, inventory, and profitability. Candidates should have a strong focus on guest service, effective communication skills, and a passion for helping others. Certification through McDonald's Leadership Transitions Class is required. Flexible scheduling, including full-time and part-time options, is available.

Qualifications

• Passion for helping and serving others, both guests and team members.
• Strong focus on guest service and support.
• Effective communication and ability to anticipate guest needs.
• Ability to provide solutions and make decisions quickly.
• Certified through McDonald's Leadership Transitions Class.

Responsibilities

• Handle and oversee crew schedules.
• Provide leadership to ensure outstanding guest experiences.
• Supervise food safety and cleanliness measures.
• Monitor safety, security, inventory, and profitability.
• Encourage training and continued learning for the team.
• Drive high performance standards from the crew.

Skills

Guest service and support focus

Effective communication

Problem-solving in fast-paced environments

Passion for helping others

Job description

33226 Eastvale McDonald's is seeking a team leader to oversee crew schedules and ensure outstanding guest experiences. Responsibilities include supervising food safety and cleanliness as well as monitoring safety, security, inventory, and profitability. Candidates should have a strong focus on guest service, effective communication skills, and a passion for helping others. Certification through McDonald's Leadership Transitions Class is required. Flexible scheduling, including full-time and part-time options, is available.