Flexible-Shift Leader: Drive Guest Experience & Training

4412 Capitola-41st McDonald's; Capitola (CA); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training opportunities

Employee discounts

Free meals

Medical and dental insurance

Job summary

4412 Capitola-41st McDonald's is hiring for a leadership role that involves overseeing crew schedules and ensuring an outstanding guest experience. With flexible scheduling options and a focus on teamwork, candidates should have a strong guest service background and effective communication skills. Responsibilities include supervising food safety standards and encouraging continuous learning within the restaurant. The position offers benefits such as paid sick leave, tuition reimbursement, and medical insurance for full-time employees.

Qualifications

• Passion for helping and serving others.
• Strong guest service and support focus.
• Ability to communicate effectively and anticipate guest needs.
• Provide solutions in a fast-paced environment.
• Certified through McDonald's Leadership Transitions Class.

Responsibilities

• Oversee crew schedules and lead the experience.
• Provide encouraging leadership for crew and managers.
• Supervise food safety and cleanliness.
• Take action on safety and profitability.
• Encourage training and education within the restaurant.
• Drive high performance from the team.

Skills

Guest service

Effective communication

Teamwork

Decision-making

Job description

4412 Capitola-41st McDonald's is hiring for a leadership role that involves overseeing crew schedules and ensuring an outstanding guest experience. With flexible scheduling options and a focus on teamwork, candidates should have a strong guest service background and effective communication skills. Responsibilities include supervising food safety standards and encouraging continuous learning within the restaurant. The position offers benefits such as paid sick leave, tuition reimbursement, and medical insurance for full-time employees.